Frequently Asked Questions | EverModernHome.com
EMPTY CART

Frequently Asked Questions

Why Buy From Ever Modern Home?

Ever Modern Home strives to be unique online store that caters to classy, urban, small space living. Our furniture and home décor is modern, trendy and offers a clean designer look at very affordable prices for your condo, apartment or loft. If you are a young professional or are looking to downsize from a home, Ever Modern Home Furniture and Home Décor allows you a one stop shop to outfit your new urban home with city style. All of our products include shipping.

Ask A Designer Program

Ask A Designer service you will work one on one with our certified interior designer to ensure that you are choosing products that fit your space, as well as work with your esthetic. We offer three packages: our accessories package, our room package and our complete home package. Your e-décor specialist will work with you via skype, phone and email to execute your project. It is fun, very economical and a full solution for the interior of your condo, apartment or loft.

Easy to Use Website and Curated Collection

Ever Modern Home allows you to see designer inspired furniture at great prices, with speed and easy navigation. We have thousands of products and our selection is growing monthly. We are very particular about our selection and only choose products that we would want in our own homes.
 

Low Prices

Ever Modern Home’s prices are so low because we buy direct from the manufacturer. Our overheads are much lower than the box stores and other brick and mortar retailers. We transfer our savings directly to you. This is how we can offer low pricing on all of our modern furniture and home décor. In addition, there is no sales tax on our orders except if you live in Canada.

We do our best to offer the best prices possible and fabulous deals throughout the year. We have a standing offer of 10% off of any purchase (one time use) just by signing up for our newsletter. Once you sign up, the coupon code will be given to you and you can use this upon checkout. However, we are happy to match any price that you see on the web. Please just submit the website link that has the better price. Our Customer Relations Team will aim to beat it. If we can’t beat the price, we will match or offer you something for your next purchase.
 

Friendly Customer Relations Team

Ever Modern Home is looking to offer a great experience for every customer we interact with whether it is on the website or over the phone.

Our Customer Relations Team is happy to help with you with any product-based questions, processing your order or handling any returns. Please contact us at: 1-800-511-0176 ext. 2. We are open from 8 am to 5 pm PST on weekdays and anytime via email at contactus@evermodernhome.com.
 

Easy Returns

If for any reason you are unsatisfied with the item or items that you have ordered, please contact us by phone or email. We will be happy to assist you with a return. Please refer to our return policy for more information.

Product Variety

We have two offices, one in British Columbia, Canada and the other in California, USA.
Our products drop-ship directly from the manufactures this saves you time and money. We have over twenty-five venders that supply our product and this is growing monthly. All of our products ship directly from the manufacturers for ease and savings for you.
 

Authorized Dealer

Ever Modern Home is an approved supplier for all of the products we sell. This means you get the full manufacturer's warranty.  


Easy Ordering

Choose the product that you would like to purchase. Click the orange buy button. Go to the top right hand corner to the gold round “cart” icon. Click the checkout button. Follow the instructions on the order page. Please fill out the shipping and click the security policy box. Lastly, fill out payment information and confirm. The order is then processed by Ever Modern Home. An email confirmation will be automatically generated and sent to you.

Fast Shipping and Tracking

Every one of our products ships out in 12-36 hours, once the order has been processed.

Ever Modern Home Customer Relations Team will email you our tracking information once your product has shipped. If you did not receive your tracking information within 48 hours, please feel free to contact us directly at 1-800-511-0176.

Accurate Stock Status

All products are updated with daily inventory feeds. This means that the product you see is available. From time to time there may be a product that was running low and purchased just hours before. In this case, the Ever Modern Home Customer Relations Team will notify you as soon as possible.

Additional Discounts

If you are ordering multiple of a single item and would like to inquire about additional discount, please feel free to contact us at contactus@evermodernhome.com and we will do our best to accommodate.

Accurate Delivery

For large orders including freight shipping orders, white glove orders and orders over 250lbs, our shipping company may call you prior to delivery to coordinate a convenient delivery time for you.
 

Always Happy to Help

Should you have any additional questions our Customer Relations Team is happy to help with you with any product-based questions, processing your order or handling any returns. Please contact us at: 1-800-511-0176 ext. 2. We are open from 8 am to 5 pm PST from Monday – Thursday and 8 am to 3 pm on Fridays. Feel free to contact us anytime via email at contactus@evermodernhome.com.


Thank you for shopping!  Stay stylish.

  • Amex
  • Master Card
  • Visa
  • Discovery
  • Cirrus
  • PayPal
  • Stripe